Not sure why that is a saying? One can tell the truth diplomatically and to me telling the truth IS nice. I would rather hear an unpleasant honest thing than any lie, maybe that is just me though. 😕
So, when people post things like "hey I just listed my first item did I do it right?" or "I just opened my shop how does it look?" I do not understand telling them that things look great when in fact their banner is bigger than the screen, the listing only has 1 photo and no sizing info, when their shop is incomplete and has no Meet the Maker or Policies, or, or, or. Because there are so very many things that most people could improve but you have to be able to tell them that and they have to be able to hear it without taking it personally or being offended.
Goimagine sends a "getting started checklist" with the welcome email and boy oh boy do I wish more people actually used it. Getting Started Checklist | goimagine Maker Support Center
It is a 7 "step" instructional that goes tab by tab to complete shop information, it includes the correct size for a banner, it includes the definition and difference between a "tag line" and an "announcement", it includes suggestions for what should be in shop policies, it has links to other help articles. In other words, the checklist has just about everything one needs to start setting up a shop properly so I'm not sure why/how so many people seem to ignore it. 😔
Maybe they are just excited and think it's not important.
Maybe they don't get the email because it goes in their spam folder.
Maybe they think because they have an etsy or a shopify or whatever they think they know what they are doing, even though every platform is different.
I like helping people, I like answering questions. I wish everyone watched Sarah Sewell's shop critiques and then took her advice to heart and followed through on it.
I want goimagine to become a huge success, we all know that sellers are an integral part of that, that is why I want every shop to be as complete and professional looking as they can, so we all have the best chance. 😇
If I tell you your banner needs resized or listings need more than 1 photo or more than a single sentence description, I'm not trying to be mean, I'm not picking on you or trying to humiliate you, I am in fact trying to help you see from a buyer's perspective that your shop and/or items could use better representation.
I know my shop is not perfect, my photos need work, my listings descriptions are dry and technical, my mosiac needs more banners, we all have things we can improve. 😉